Who we are
Our website address is: https://tlt-chimney-sweeping.co.uk.
What personal data we collect and why we collect it
Comments
When visitors leave comments if required on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Contact forms
We need the information that you fill in to be able to reply to your enquiry and to contact regarding our services. Your data is not shared with another party.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Most of these conditions will not be applicable to you , as these options are not available.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
We use Google Analytics and statistics to see how many visitors we have. It really helps us to see how we are doing.
Who we share your data with!
Simple! We don’t. Your information is important to us.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Currently, customers do not have an account.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
We may use your details to be able to reply to your enquiry and to contact you at a later date. You may request for it to be removed at any time.
Additional information
How we protect your data
Your enquiry will be sent to our email using secure methods. We also use firewalls. This website has SSL.
What data breach procedures we have in place
We only keep data so that we can contact you. You may use the telephone if you do not wish to use the internet.
Your data is important to us. We will ensure that our computer is protected against theft and will be only accessed via passwords.